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Terms of Service, Privacy, and Service Policies

1. Terms of Service

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By using our website or requesting our services, you agree to the terms outlined below.

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Services Provided

We offer drafting, 3D rendering, and permit plan services for outdoor and residential construction projects. Deliverables are created based on the information you provide and are intended for use in permit submissions, client presentations, and construction documentation.

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Use of Services

You agree to use our services for lawful purposes only. You are responsible for ensuring the accuracy and completeness of the materials you submit to us. We are not responsible for delays or errors caused by incorrect or unclear input.

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Delivery Timeline

Most projects are delivered within 1–3 business days. Larger or more complex scopes may take longer, and we’ll notify you if that’s the case.

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Revisions
  • City-required revisions are unlimited and always included in the price.

  • Client-requested revisions (such as design changes or personal preferences) may be limited and are reviewed case by case. If the request significantly changes the original scope, additional fees may apply.

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Payments

We charge flat rates per project. All payments are due upon invoice unless agreed otherwise in writing. First-time clients may be eligible for one free trial job (either a render or permit set).

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Refunds

If you are not satisfied with your first trial job, you owe nothing — no questions asked. Refunds after that point are only issued if no work has started or if we are unable to deliver as agreed.

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Intellectual Property

You retain ownership of the original content and files you provide. We retain rights to the plans and renders we create, but you are granted a full license to use them for your projects. We may showcase anonymized examples of our work unless you ask us not to.

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Limitation of Liability

We are not responsible for:

  • Permit denials due to zoning, engineering, or site-specific regulations

  • Construction issues or misuse of drawings

  • Delays, damages, or losses resulting from third-party actions

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Changes to These Terms

We may update this policy from time to time. The “last updated” date above reflects the most recent version. Continued use of our services implies acceptance of any updates.

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2. Privacy Policy

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We respect your privacy and are committed to protecting your personal information.

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What We Collect
  • Contact details: name, email, phone number, project address

  • Project files: sketches, measurements, photos, descriptions

  • Technical data: IP address, browser type, usage activity (via cookies or analytics)

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How We Use It
  • To provide our drafting and rendering services

  • To communicate with you about your projects

  • To improve our service and website experience

  • To comply with legal obligations if necessary

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Data Sharing

We do not sell or rent your data. We only share it:

  • With team members or partners directly involved in your project

  • When required by law

  • To protect our rights or prevent fraud

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Data Security

We take reasonable steps to protect your data, but no system is 100% secure. You use our services at your own risk.

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Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

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Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices of those sites.

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3. Revision & Refund Policy

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Revisions
  • Revisions based on city or permitting authority comments are always free and unlimited.

  • Revisions based on design changes or client preferences may be limited. We evaluate these on a case-by-case basis. If changes significantly alter the original scope or require redrafting, extra charges may apply.

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Refunds
  • Your first render or permit set is free, with no payment required unless you’re happy.

  • After your first job, refunds are only issued if work has not yet started or if we’re unable to deliver the agreed service.

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4. Contact

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If you have questions about these terms or your data, contact us at:
Email: info@draftmyplans.com
Business Name: Draft My Plans
Location: Kansas City, MO

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